About Us

Under the auspices of the Dean of Undergraduate Studies, we provide academic support, educational programs, and opportunities for research and post-graduate fellowships for graduate students and undergraduates in the schools of Arts and Sciences and Engineering.

Our Mission       

We foster student growth, empowerment, and success by serving, advising, guiding, nurturing, and celebrating our students, and working with them and our faculty to solve problems so that students may successfully navigate the university. We focus on the academic aspect of students’ lives at Tufts, providing information, advice, and support to help them successfully complete their degrees in a timely manner while ensuring that our students have an enriching and rewarding academic experience. To that end, we provide students with tutoring, advising, academic support, direction, and accurate information. We also provide academic enrichment programs and opportunities so that students may reach their full potential and achieve their best. We collaborate with faculty and other departments to advocate for students and improve the academic experience for all students as well as the policies governing undergraduate study at Tufts.

Our Philosophy

We believe that all Tufts students can be successful here, and we know that as students transition from high school to college and beyond, they will need more support at some times than at others. We believe that college students are capable adults, and we know they need guidance in making good decisions. We believe that college students must take responsibility for their own academic success and must take charge of their own path, and we know that we need to be proactive in our outreach to those who hesitate to ask for help. We respect the role of parents in a college student’s success, and while we collaborate with parents, we encourage student-parent communication rather than staff-parent intervention.

Our Approach

We strive to provide a safe place for our students, adhere to an open-door philosophy, and always remain warm, professional, inclusive, and accessible. We are student centered and listen to student concerns. We advocate for student needs. We recognize that each of our students is an individual, and we respect student differences. While we take an individualized approach to each student, we strive to remain fair and apply policies consistently. We work as a team to support students’ academic success, intellectual and personal growth, and well-being.


Monday - Friday, 9 a.m. - 5 p.m.


Dowling Hall, Suites 710
419 Boston Ave
Medford, MA 02155

Make an Appointment

Call the Dowling Hall Student Services Desk to make an appointment: 617-627-2000.