Frequently Asked Questions

Types of Aid

My Award Letter

My Bill

Types of Aid

What is a Tufts Grant?

A Tufts Grant is a need-based institutional grant awarded by Tufts. It is credited to the eBill each semester.

What is a Federal Pell Grant?

A Federal Pell Grant is a need-based federal grant awarded to students with exceptional financial need. It is credited to the eBill each semester. The U.S. Department of Education determines Pell Grant eligibility based on the information provided in the FAFSA. Because Tufts aid meets the full calculated Need, the Tufts Grant is reduced by the amount of any federal or state grant or scholarship.

What is a Federal SEOG Grant?

A Federal SEOG Grant is a need-based federal grant awarded to students with exceptional financial need. It is credited to the eBill each semester. Tufts awards the SEOG to Pell Grant recipients using available funds from the U.S. Department of Education. Because Tufts aid meets the full calculated Need, the Tufts Grant is reduced by the amount of any federal or state grant or scholarship.

What is a Subsidized Direct Loan?

A Subsidized Direct Loan is a need-based federal loan a student can borrow to help cover charges on their bill. Tufts awards the loan to eligible students as a standard part of the aid package. The loan funds (minus a fee), are credited to the eBill each semester. The loan must be repaid after the student is no longer enrolled at least half-time.

What is a Tufts Loan?

A Tufts Loan is a need-based, institutional undergraduate loan a student can borrow to help cover charges on their bill. Tufts awards the loan to eligible students as a standard part of the aid package. The loan funds are credited to the eBill each semester. The loan must be repaid after the student is no longer enrolled.

What is Work-Study?

Work-Study is an award a student can earn by obtaining a job on campus, working , and receiving a weekly paycheck for hours worked. Tufts awards Work-Study to eligible students as a standard part of the aid package. The student does not have to utilize Work-Study, and if they decide to work they are not required to earn the maximum amount awarded.

Back to Top

My Award Letter

What is my Expected Family Contribution (EFC)?

Your EFC is the sum of the student and parent contributions, and is listed as "Total Resources" on the Addendum to Award Letter.

What is the Student Contribution (SC)?

As part of the Expected Family Contribution (EFC), Tufts assumes a standard a Student Contribution from all students who are awarded need-based aid, even if their Parent Contribution (PC) is $0.

What is the Parent Contribution (PC)?

The Parent Contribuition is calculated based on an analysis of financial resources reported on the CSS Profile, FAFSA and federal tax returns. In cases of divorce or separation, both parents' resources are reviewed to determine the PC.

How was my award total determined?

The EFC (Total Resources) was subtracted from the cost of attendance (Budget Totals). Aid was awarded to cover the difference between these two amounts (Need). The Total Resources, Budget, and Need can be found on the Addendum to Award Letter.

What is in my cost of attendance?

The cost of attendance is listed as the "Budget" on the Addendum to Award Letter. The total budget consists of direct costs billed by Tufts: tuition, fees, room and board (the meal plan), as well as estimated indirect out of pocket costs: books and supplies, transportation, personal expenses.

Is the EFC what I owe Tufts for the year?

No, but the combined balances for each semester's eBill may be similar to the EFC. Any grant(s) or loan(s) you were awarded are deducted from the total charges on your semester eBill. The amount that remains is the balance you owe to Tufts.

Will my aid appear on the eBill?

Each semester's grant(s) are automatically credited to the eBill. Loans appear as "Anticipated Aid" because the funds do not disburse until after the semester begins.

Can I estimate my eBill balance?

Yes, you can estimate your eBill balance for each semester by entering your grant(s) and accepted loan(s) in the Student Account Calculator. The costs for the upcoming year are updated in the Calculator in May after they have been finalized and confirmed by the Trustees.

Do I have to accept my loan(s)?

No, you can decline or reduce the amount of Tufts Loan and/or Direct Loan in your aid package. However, please note that loan funds will not be replaced by grant funds.

How do I accept my loan(s)?

You do not need to inform us that you plan to accept the Tufts Loan and/or Direct Loan. Instead, you will receive an email notification during the summer with instructions to complete online documents to confirm acceptance of your loan(s).

Will Work-Study be credited to my eBill?

No, the Work-Study award is earned by obtaining a job, working, and receiving a weekly paycheck for the hours you worked.

Will outside aid affect my award?

Outside aid will reduce the loan and/or Work-Study portion of your award. If your outside aid exceeds your total loan and Work-Study, your Tufts Grant will then be reduced.

Can I appeal for more aid?

Yes, Tufts offers a process through which you may request reconsideration of your award. If there has been a significant change in your family’s financial situation, or if you believe there are special circumstances or new information not considered initially, you can submit an appeal to have your aid application reviewed again.

Back to Top

My Bill

Will I get billed for the whole year at once?

No, you will receive a separate eBill statement for the Fall and Spring semester.

When will I get the bill?

The Fall eBill statement is released in early July with an early August due date, and the Spring eBill statement is released in early November with and early December due date each year.

How will I receive my bill?

A notification will be sent to your Tufts email address when a new eBill statement is available for viewing. Then you must log in to your SIS account to view the eBill statement

How will my parent(s) receive my bill?

You need to log into your SIS account to invite your parent(s), or any other individual, to view or pay the eBill. Once they have activated their account, they will receive an email notification when a new eBill statement is available for viewing.

When are bills due?

The Fall eBill is due in early August and the Spring eBill is due in early November each year.

What will I be charged for?

Each semester, you will be charged for tuition, a room, and a meal plan. You will be charged for the Activity Fee and Mandatory Health Service Fee, and Medical Insurance on the Fall bill only. The Medical Insurance charge can be waived upon proof of comparable coverage. The waiver can be accessed by logging in to SIS.

Entering First Year students who are not commuting from home are required to live on campus and use the Premium Meal Plan. Junior and Senior students living off campus will not be charged for a room, and may elect to cancel or change to a lower priced meal plan.

What will my eBill statement look like?

"eBill 101: How to Read Your eBill" is a guide you can use to become familiar with the layout of your eBill statement.

How much do I owe?

On the eBill statement, the "Total Balance" is the amount you owe (it is listed as the "Student Account Balance" in SIS). If the Total Balance is $0 or a negative number, no payment is due.

Why is Tufts charging me for Medical Insurance?

Massachusetts law requires all students to have health insurance. Students are automatically charged for the Tufts plan each year on the Fall semester eBill, but it can be waived online upon proof of comparable coverage. The Medical Insurance waiver must be completed every year you have your own coverage.

Why are there two room charges on my bill?

The total cost of a room is charged in two pieces each semester, the Room Charge and the Room Commitment Charge (see Housing).

Can I cancel or change my meal plan?

First year students who are not commuting from home are required to use the Premium Meal Plan. All other undergraduate students can review their options (see Dining Services) and request a change through their SIS account.

Why isn't my expected outside aid on the bill?

You must provide documentation from the outside organization to Financial Aid to have outside aid listed on the eBill statement. Then, a provisional credit will be posted to your account. The credit will be displayed in the "Anticipated Aid and Pending Credits" section on the next eBill statement.

How can I pay?

Making an online payment in eBill is the preferred method. You may also mail a check (you must use our campus address when mailing a check without a payment coupon, or when using an express delivery service). Wire transfer payments can be made through Flywire. Credit card payments are not accepted for the Fall and Spring semester.

Can I make monthly payments?

You can enroll in the Higher One Tuition Payment Plan to make monthly payments for one or two semesters. The full-year plan runs from May to February. The Fall-only plan runs from May to September, and the Spring-only plan runs from October to February.

For full-year and Fall-only semester plans, you must enroll before the due date listed on the Fall semester's eBill statement. For the Spring-only plan, you must enroll before the due date listed on the Spring semester's eBill statement.

It is recommended that you enroll in the plan as early as possible, using an estimated plan amount if necessary. Any past month's payment is due upon enrollment.

Please note that Higher One does not have access to your eBill, financial aid, loan, or outside aid information. You must determine the correct plan amount to cover the Total Balance. You can use the Student Account Calculator to help calculate your plan amount.

Can I pay with a loan?

Yes, a Federal Parent PLUS Loan and/or an alternative loan from a private lender can be borrowed to pay the balance. Any loan application should be completed at least 3 weeks before the eBill Due Date to allow enough time for processing.

Why are payments and/or changes not showing up on my eBill statement?

The eBill statement is a snapshot at a point in time that reflects information that is current as of the listed Billing Date. Live account information can be viewed in real time in SIS.

Can I wait to see changes before paying my bill?

No, you should pay the balance by the Due Date. If you know a payment or adjustment will be made, you can account for that when determining the amount you will pay. For example: if you successfully completed the Medical Insurance waiver online and the change has not yet appeared on your eBill statement, you can deduct the charge from Total Balance when you make your payment.

Can I estimate the spring balance in the fall?

Yes, you can estimate your eBill balance for each semester in the Student Account Calculator. The costs for the upcoming year are updated in the Calculator in May after they have been finalized and confirmed by the Trustees.

Back to Top