For your convenience, Health Service can draw samples and perform laboratory work on site, even if it is ordered by your private clinician.
Hours for private clinician lab drawing:
- We do not draw private clinician labs on weekends or holidays
- We open 10 minutes after Health Service opens and close 30 minutes before Health Service closes. For Health Service hours please visit our page.
If you need information about how these services are billed to the insurance company or to the patient, please refer to Billing information.
If your medical provider is outside of Health Service and you would like to have us collect the specimen here we can do it as a courtesy to you and send it to Quest Diagnostics for processing. We have included a form that you can use with your provider. Please make sure to include the following information:
- Exact test names and frequency, should be indicated on a prescription with the patient’s name and date of birth.
- Diagnosis with CPT code must be included for billing purposes.
- The ordering physician needs to be a U.S. physician. Please include their name, address, telephone number, fax number and NPI number.
- Communicating Test Results: Quest will fax the test results to the ordering provider. Our office will not be able to provide results to patients.
- We need a copy of your insurance card front and back in order to process the lab order.
- If you are a provider and need to talk to Quest about results you can call 1-866-697-8378 (1-866-MYQUEST).
For your convenience, Health Service can provide you or a third party with copies of your protected health information. Students who would like to take advantage of this service should complete and sign our Authorization to Release Medical Records form and bring it to the front desk in Health Service (124 Professors Row) or fax to 617-627-3592.
Obtaining a Physician Referral
Health Service is here for your day-to-day health care needs. If you need care from a specialist, we can refer you to a qualified professional. If you have student health insurance through Tufts, you will need a referral from Health Service to authorize the specialist visit. Call our business office for more information.
Find a local specialist for a medical condition:
- Look up specialists on your insurance company’s website. The URL should be printed on your insurance card. You can search by type of specialist and by town or state.
- Call 617-627-3350 or come to Health Service. We have a list of local specialists our students have used. This is not an all-inclusive list but it is a good place to start.
To have your preferred name updated in SIS, the Tufts Directory, and/or other University systems, please visit Tufts Techonolgy Services Preferred Name Change page for comprehensive instructions.
The clinicians at Health Service can prescribe medication if you need it. If you get a prescription through us, you will select a pharmacy and we will transmit the order to them electronically. If you prefer, we can give you a hard-copy prescription to take to your pharmacy in person.
- Your co-pay, the percent of the overall cost of the drug you are responsible for, depends on your insurance.
- The co-pay for any given medication will be the same at every pharmacy.
- When the pharmacy fills your prescription, they will submit the information electronically to your insurance company.
Many students use Inman Pharmacy for its convenient delivery service. Inman Pharmacy is an independent pharmacy in Cambridge that fills and delivers prescriptions to Health Service on the Medford/Somerville campus. The pharmacy makes between daily deliveries during Health Service hours of operation.
To process your prescription, Inman Pharmacy will need your insurance information and a credit card to which the co-pay can be charged.
Inman Pharmacy provides this delivery service as a convenience to the students. If you use this service, any communication is strictly between you and the pharmacy. Tufts University is not responsible for providing payment information or collecting payment for services or products. Once the prescription leaves the pharmacy it cannot be returned. Deliveries of prescriptions are made to Health Service on a pre-arranged schedule.
Address: 1414 Cambridge Street, Cambridge MA
Rite Aid Pharmacy
Monday through Saturday - 9 a.m. to 9 p.m., Sunday 9 a.m. to 7 p.m.
393 Highland Avenue, Somerville
617-776-7730 (phone) / 617-776-2372 (fax)
7 days a week - 8 a.m. to 9 p.m.
1 Davis Square
Somerville, MA 02144
617-629-4156 (phone) / 617-629-4758 (fax)
7 days a week - 24 hours a day
Wellington Circle, at the intersection of Routes 28 and 16 East
590 Middlesex Fells Parkway, Medford
781-391-2668 (phone) / 781-396-4113 (fax)
7 days a week - 8 a.m. to 10 p.m.
337 Broadway, Somerville
617-776-5104 (phone) / 617-776-7591 (fax)
Monday through Friday 8 a.m. to 10 p.m., Saturday and Sunday 8 a.m. to 8 p.m.
532 Medford Street, Somerville
617-628-1401 (phone) / 617-623-8227 (fax)
The Office of Student Success and Advising also offers Financial Resources to assist students with medical costs.
Medical Illness Documentation Policy
Health Service provides "Medical Notes" in only limited circumstances. Students who are temporarily too ill or injured to take an in-class mid-term or final exam will be offered medical documentation. They must be seen prior to the exam and must notify their professor prior to the exam. These guidelines do not apply to those with documented disabilities who have been granted academic acommodations by Student Accessibility Services. For more information you can access the Medical Illness Documentation Policy provided by the Office of Academic Advise and Support.
All other academic responsibilities that cannot be met due to medical illness should be communicated directly between student and professor, using the "Illness Notification Form" that is available in SIS. To access the Illness Notification Form, log in to SIS, click on "Student Living" and choose "webcenter" from the drop down menu.
Illness Notification Forms should be used for the following circumstances, but do not serve as excuses for these:
- Missed classes
- Missed Labs
- Missed Seminars
- Missed Quizzes
- Papers that Need to be Delayed
- Oral Presenatations
- Take Home Exams