Off-Campus Referral and Support
Listed below are helpful tools/resources for any student who is seeking referral information and ready to connect with a provider in the community for long-term therapy/treatment.
ThrivingCampus
Additional Links Students Find Helpful
- Psychology Today (search for therapists or psychiatrists by city): www.psychologytoday.com
- Innopsych (search for clinicians of color in the area): www.innopsych.com/findatherapist
- Zencare (search for Boston area therapists): zencare.co/region/boston-area
- Boston Area Therapists of Color Directory: http://bit.ly/maripoctherapists
- Boston Area Gender/Sexual Minority-Friendly Therapist List: https://docs.google.com/spreadsheets/d/1zrEkpd6vOEyXpqTZsDl2lhlbfCSPop2BIlMQxINlSac/htmlview#
Script to Use When Calling Providers
For the 20-21 coverage year, students with the student health insurance have $10 co-payments per visit for any in-network UnitedHealthcare StudentResources/Optum provider.
If you have another insurance, you will need to call the number listed on the back of your insurance card in order to confirm cost. Once you dial the number, you will speak with a representative from your insurance company. They will ask you to verify some information to ensure that you are the individual covered by the insurance plan. When they ask why you are calling, you can say “to find out what my benefits will cover for outpatient counseling.” Most insurance plans require a payment for each visit you make to a therapist. You will want to ask how much you will pay per session; this is called a 'co-pay'. Some insurance plans have an amount that you have to pay out of your pocket first; this is called a “deductible.”
Keep in mind that you should always confirm directly with your provider that they participate with your specific insurance plan.
Students interested in receiving on-going support while they get connected to a provider in the community are encouraged to schedule an appointment with CMHS’ Care Manager. The Care Manager serves to connect students regularly to providers/agencies off-campus and provides case management support for continuity of care.
James Kane, Care Manager/Staff Clinician can be sent a message directly through the Patient Portal. Students can schedule an initial appointment by calling 617-627-3360.
- Referrals made by Tufts University Health and Wellness should not be considered to be recommendations.
- Tufts University does not license, endorse, or recommend any particular provider, nor does it conduct any due diligence about the quality of the care given by any provider.
- Tufts University is not responsible for the professional services rendered by those healthcare or counseling professionals and is not responsible for their availability.
- Those healthcare or counseling professionals will not refer your healthcare matter back to Tufts University Health and Wellness and will not share any personal health information with Tufts University Health and Wellness unless you make a specific written request in accordance with applicable law.
- Tufts University urges students (i) to check with their insurance company whether the provider is covered as an “in-network provider” prior to the first appointment; and (ii) to interview the provider at the first appointment to make sure such provider is a good fit.