Off-Campus Referral and Support

• Students with the student health insurance (UnitedHealthcare StudentResources) have $10 co-payments per visit for any in-network Optum/UnitedHealthcare provider.
• If you have another insurance, you will need to call the number listed on the back of your insurance card in order to confirm the cost. Once you dial the number, you will speak with a representative from your insurance company. They will ask you to verify some information to ensure that you are the individual covered by the insurance plan. When they ask why you are calling, you can say “to find out what my benefits will cover for outpatient counseling.” You will want to ask how much you will need to pay per session; this is called a co-pay. Some insurance plans have an amount that you have to pay out of your pocket first; this is called a deductible.
• Always confirm directly with your provider that they participate in your specific insurance plan.

All international Tufts students now have free access to direct support 24/7 as well as short-term counseling provided by Workplace Options. This service is confidential, available in any language and can be accessed anytime while students are home over the summer or during breaks in their respective country. Students can call them anytime at +44 20 8987 6230 or e-mail support@resourcesforyourlife.com to request a therapist or connection to local resources.

Workplace Options is staffed by professionals who are completely independent from Tufts. They are bound by professional standards regarding confidentiality, and do not disclose details of individuals who have contacted the service. Any information shared is at the student’s discretion and will not be shared with Tufts. Students can access their website (students.helpwhereyouare.com) using student code: Tufts

Several options are available for students with a high deductible or inadequate mental health benefits.

• Open Path Psychotherapy Collective is a non-profit nationwide network of mental health professionals dedicated to affordable, in-person and online therapy sessions. It costs $30 - $60 for individual counseling per session; you can decide the exact cost with your therapist. First explore the Open Path therapist network to select a therapist and then register and pay a one-time membership fee of $59 to join Open Path. 
• Neighborhood Counseling and Community Services in Davis Square offers free therapy with their trainees.  
• Life Changes Group offers a sliding scale option—available upon request—for $25 per session with their social work intern.
• Domestic and international students with the student health insurance (UHCSR) have free access to mental health care through HealthiestYou, a national telehealth service. Please visit this FAQ page for more information on HealthiestYou's virtual counseling service.

• Coverage with UnitedHealthcare StudentResources for the 2021-2022 academic year ends on August 19th. Coverage begins on August 20th for the 22-23 year. There is no referral required for mental health treatment. Please contact us via email at studenthealthinsurance@tufts.edu if you have questions.