Mental Health Emergencies
Reaching out for help when needed is crucial. Do not worry alone. The following information is designed to serve as a guide whether you have a serious concern for your own safety or for someone you care about.
Call CMHS at 617-627-3360.
Mon – Fri, 8:30 a.m. – 4 p.m. (Office Hours): Call CMHS and tell them it is an emergency.
Weekends, Holidays, and Mon – Fri, 4 p.m. - 8:30 a.m. (After Hours): Contact the Counselor on Call by calling CMHS and following the prompts.
Mental health emergencies include but are not limited to the following:
- Thoughts of suicide
- Suicidal intentions, making suicidal statements, or suicide attempts
- Impulses to hurt yourself
- Severe mental confusion or disorientation
- Incoherent or disjointed speech
- A loss of contact with reality, including hearing or seeing things that are not there and/or ideas or beliefs that are not realistic
- Extreme panic
- Demonstrated inability to care for oneself
- Have just been a victim of violence or assault
If someone you know says they are feeling suicidal:
- Do not leave the person alone
- Take any reference to suicide seriously
- Get help right away
Are you in Crisis? Here are other resources:
- In addition to calling CMHS and following the prompts, you can also call Tufts Public Safety (to be connected to the Counselor on Call): 617-627-3030
- Click to Chat: Lifeline Crisis Chat of the National Suicide Prevention Lifeline
- The JED Foundation's National Suicide Prevention Lifeline: 1-800-273-TALK(8255)
- The Trevor Project Lifeline for LGBTQ Youth: 1-866-488-7386