Student Health Insurance

Tufts University students are required to have health insurance. The university offers a comprehensive plan for undergraduate and graduate students and, if needed, their spouses and children through UnitedHealthcare StudentResources, one of the largest student health insurance providers in the country. Student health insurance is an economical policy. Once enrolled, you will have health insurance coverage for the academic year. The cost of the individual student plan is $3260 in 2019-2020. If you are enrolled under the student insurance  you will also be charged the mandatory comprehensive health service fee.

If you have any questions about enrollment, eligibility, coverage, or other services please contact our Health Service Business Office or contact UnitedHealthcare StudentResources directly at 1-888-224-4752 or customerservice@uhcsr.com

Please contact your financial aid advisor if you need help covering the cost of the student health insurance.

Requirements

MA Requirement to Purchase Health Insurance

As of January 1, 2009, the Massachusetts Health Care Reform Law requires that Massachusetts residents, eighteen (18) years of age and older, must have health coverage that meets  the Minimum Creditable Coverage standards set by the Commonwealth Health Insurance Connector, unless waived from the health insurance requirement based on affordability or individual hardship. For more information call the Connector at 1-877-MA-ENROLL or visit the Connector website www.mahealthconnector.org.

Minimum Requirements for Health Plan Comparable Coverage

Students attending universities in Massachusetts must have health insurance. National health care reform in the U.S. has some specific insurance benefit levels that impact requirements for students who want to waive the student health insurance plan with comparable coverage.

The health insurance charge, may be canceled if proof of comparable coverage from a U.S. carrier is submitted. If you are covered by a separate policy, please complete the Health Insurance Waiver.

The minimum requirements for acceptable health insurance coverage are: 

  • The plan must be administered in the U.S. International policies cannot be accepted, according to state requirements.
  • Plan provides and maintains coverage for the full academic year, as well as evacuation and repatriation benefits.
  • Plan must provide reasonably comprehensive coverage of health services, including primary care, emergency services, surgical services, hospitalization benefits, ambulatory patient services, and mental health services. These services must be reasonably accessible to the student in the area where the student is attending school.
  • Plan provides unlimited coverage for prescriptions.
  • Plan does not limit coverage for a pre-existing condition.
  • Plan does not impose an annual lifetime limit for essential health benefits.
  • A health insurance plan that provides coverage through a closed network of providers, not reasonably accessible to the student in the area where the student attends school, for all but emergency services does not qualify for a waiver. Examples of closed networks include plans such as MassHealth Limited or the Children's Medical Security Program or the Health Safety NetKaiser Permanente Insurance, out-of-state Medicaid programs (i.e Husky Health), and Health Plans based in Puerto Rico (i.e. Triple-S, MCS, etc).

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Yearly Waiver for Health Insurance

The health insurance charge, may be canceled if proof of comparable coverage from a U.S. carrier is submitted. If you are covered by a separate policy, please complete the Health Insurance Waiver on your SIS account on the Bills & Balances tab. This waiver process is required every year.

Enrollment Term
Waiver Site Dates
Academic Year (Fall/Spring/Summer) June 1st - July 31st
Spring and Summer November 1st - December 31st

 

Eligibility and Enrollment

Rates and Effective Dates

If you were enrolled in the student health insurance during Spring/Summer 2019, and plan to be enrolled in the Fall 2019:

  Rates Effective/Expiration Date
Annual PY2019-2020 $3181 29-Aug-2019 to 19-Aug-2020
Fall 2019 $1113 29-Aug-2019 to 31-Dec-2019
Spring/Summer 2020 $2066 1-Jan-2020 to 19-Aug-2020

 

If you were NOT enrolled in the student health insurance during Spring/Summer 2019, and plan to be enrolled in the Fall 2019:

  Rates Effective/Expiration Date
Annual $3260 20-Aug-2019 to 19-Aug-2020
Fall 2019 $1192 20-Aug-2019 to 31-Dec-2019
Spring/Summer 2020 $2066 1-Jan-2020 to 19-Aug-2020
Enrollment

All full-time students are automaticallu enrolled in the student health insurance with United Healthcare StudentResources, unless proof of comparable coverage is furnished. 

A change in your situation can make you eligible for a Special Enrollment Period, allowing you to enroll in health insurance outside the "open enrollment period". Examples of Qualifying Life Event (QLE) are:

  • Losing existing health coverage, including job-based, individual, and student plans
  • Turning 26 and losing coverage through a parent’s plan
  • Getting married or divorced
  • Having a baby or adopting a child
  • A student moving to or from the place they both live and work.
  • Becoming a U.S. citizen
If you have lost coverage and would like to enroll, you can email us your request along with a letter from the insurance company showing you have lost coverage to the Health Service Business Office.

 

Overall Eligibility Requirements

All full-time students are automatically enrolled in the student health insurance plan, unless proof of comparable coverage is furnished. All part-time students taking fewer than 6 hours and all dissertation students are eligible to enroll in this insurance plan. 

The student must actively  attend classes for at least the first 31 days after the date for which coverage is purchased.

Home study, correspondence and enrollment in exclusively online courses do not fulfill the eligibility requirements that the student actively attend classes. 

The Insurance Company maintains its right to investigate eligibility  or student status and attendance records to verify that the Policy eligibility requirements have been met. If and whenever the Company discovers that the Policy eligibility requirements have not been met, its only obligation is refund of premium.

Eligibility for Undergraduate Students

All full-time undergraduate students are automatically billed the student health insurance. The health insurance charge, may be canceled if proof of comparable coverage from a U.S. carrier is submitted. If you are covered by a separate policy, please complete the Health Insurance Waiver.

Eligibility for Graduate Students

Graduate students in arts and sciences and in engineering are automatically enrolled in, and billed for, the Tufts student health insurance while full-time tuition is being charged. Once degree payment is complete and tuition is no longer charged, continuing graduate students are not automatically enrolled in the plan, but may purchase coverage directly from the Health Service Business Office (recommended) or from UnitedHealthcare StudentResources while they remain within the time limit for degree completion.

Award packages for full-time Ph.D. students in the Graduate School of Arts and Sciences and for teaching and research assistants in the School of Engineering include payment of the Tufts student health insurance and the Tufts comprehensive health fee. For Graduate School of Arts and Sciences full-time Ph.D. students, individual student health insurance will be paid for the first five years of study while tuition is being billed. For both the Graduate School of Arts and Sciences and the School of Engineering, coverage applies only to the enrolled student health plan offered by the Graduate School of Arts and Sciences and School of Engineering. Tufts will neither pay nor contribute towards other plans should a student elect not to take the Tufts coverage.

Eligibility for International Students

International students are required to be covered by the student insurance plan through Tufts unless they meet the minimum requirements of plans as required by law. 

Eligibility for Dependents (Spouse, Domestic Partner and Children)

Eligible students who do enroll may also insure their Dependents. Eligible Dependents are the student's legal spouse or Domestic Partner and dependent children under 26 years of age.  See the Definitions section of this Certificate for the specific requirements needed to meet Domestic Partner eligibility.

The eligibility date for Dependents of the Named Insured shall be determined in accordance with the following: 

  1. If a Named Insured has Dependents on the date he or she is eligible for insurance
  2. If a Named Insured acquires a Dependent after the Effective Date, such Dependent becomes eligible:

          a. On the date the Named Insured acquires a legal spouse or a Domestic Partner who meets the specific requirements set forth in the Definitions section of this Certificate.
          b. On the date the Named Insured acquires a dependent child who is within the limits of a dependent child set forth in the Definitions section of this Certificate.

Need coverage for your dependents?
- If you are already enrolled for coverage and would like to enroll your dependents please Login or Create your My Account.
- If your school/broker has not submitted your coverage and you would like to request coverage for your dependents please select Notify me and complete the form. After your coverage is active, then you will receive a follow up email as notification that you are eligible to purchase coverage for your dependents.
 

You can also enroll your spouse/domestic partner or child(ren) as your dependent(s) by completing a separate Dependent Enrollment Form. Their insurance card is available by contacting UnitedHealthcare.

2019-2020 Enrollment Form for Dependents

Non-Tufts Fall Study Abroad Programs

If you are doing a non-Tufts Fall Study Abroad program, you will billed for student insurance in November for the Spring semester.

If you have comparable insurance and do not need student insurance you should waive online starting in November until December 31st

Voluntary Disenrollment

Refunds of premiums are allowed only upon entry into the armed forces.

 

Getting Started

This plan is underwritten by HPHC Insurance Company and is based on policy number 2019-202764-1. The policy is Non-Renewable One-Year Term Policy. This plan does not include any exclusions or limitations for pre-existing conditions. Health Service referrals are required prior to an outpatient visit (certain exclusions may apply).

Create an Account with UnitedHealthcare StudentResources

Start here, click the Create Account link at the bottom, and fill in the blanks! (You must first be enrolled in the student insurance plan before you can set up My Account.) If you need a step by step guide, you may find it here.  Once you have an account you will be able to access your ID card, claims, EOBs, network providers, correspondence, reimbursement forms, etc.

Create Account Flyer

Download the UHCSR app

UHCSRStudents can download the app by searching UHCSR in the App StorePlay Store.  The app is free and includes their ID card, provider search, claims search, and more.    

The updates to the mobile app include a new look and feel, performance enhancements and improved login functionality.  New features include Action Center and Need Care options to help guide members to the best level of care for their situation.  

Mobile App Flyer

Electronic ID Cards

Log in to My Account UHCSR and pick the ID card link to see a digital version. If you've got to have an actual card, you can request one from My Account too! You may also access your ID Card at any time via the UHCSR app. The UHCSR app will even allow you to email or fax your ID Card to your provider. App StorePlay Store

You do not need an ID card to be eligible to receive benefits. However, once you receive your ID card, present it to the provider to facilitate prompt payment of your claims. If you need medical care, please contact the Business Office or download a temporary ID card from UnitedHealthcare.

 If you prefer to have a plastic card sent to you, you can request one by calling 1-888-224-4752 or by logging into My Account, clicking on "ID Cards," and following the prompts.

Get More Information About Your Online Account and Insurance Card

UnitedHealth Allies (Health Discount Program)

If you have Student Insurance you have access to a health discount program through UnitedHealth Allies. As a UnitedHealthcare Student Resources health plan participant, you can save 10 to 50 percent on many of the "extra" health and wellness products and services that you need and want.

Use your medical plan (and vision/dental plan, if applicable) for covered services.

Use the discount program to save on all this and more:

  • Prescription drugs (if applicable)
  • Annual eye exams, eyeglasses and contact lenses, even LASIK surgery
  • Dental checkups and routine treatment, cosmetic dentistry (including teeth whitening) and orthodontics
  • Sports apparel and equipment
  • Books and other media, including textbooks from publisher McGraw-Hill Professional
  • Fitness club memberships including select Anytime Fitness, Curves, Gold's Gym and Snap Fitness locations
  • Massage therapy and more

Contact UnitedHealth Allies
Website: www.sr.unitedhealthallies.com
Telephone: 1-800-860-8773
For more information you can access the
UnitedHealth Allies flyer.
To log in, use the SR ID number in your health insurance card. Please add 711 to the front of the SR ID number. 

Dental Insurance (Optional Insurance)

Tufts University offers a voluntary and optional dental insurance plan through Delta Dental PPO Plus Premier Plan.  You are NOT automatically enrolled or billed for the dental plan since the plan is a voluntary plan. The deadline to enroll, re-enroll or cancel is December 1, 2018. If a student does not enroll in this voluntary dental plan and there is a dental emergency, students can utilize the Tufts student dental clinic or pay out of pocket with a dentist of their choice. 

If you need to enroll outside of the enrollment period you can contact Maddy Caron at (617) 636-2700 or Madeleine.Caron@tufts.edu for more information. Students with a qualifying event will have the option to enroll mid-year with the appropriate documentation. 

Students currently participating in the plan must re-enroll for the new policy year.  Coverage will not be renewed unless a new enrollment form and payment is received. To enroll for the first time or re-enroll in The Delta Dental PPO Plus Premier Plan, complete the Enrollment Form and Payment Form and submit to EBPA by December 1, 2017.

The new policy coverage year will run January 1, 2019 – December 31, 2019. The annual individual rate is $508.68/yr.

When selecting a dentist, please make sure to select in the Delta Dental PPO network.

For more information you can access the website for the Tufts School of Medicine.

Questions? Contact Gianna Vroom at 617-636-4073 or via email or Maddy Caron at (617) 636-2700 or  Madeleine.Caron@tufts.edu

Processes

University Health Service (UHS) Referral Required

STUDENTS ONLY
OUTPATIENT SERVICES ONLY
The student must use the services of the Health Center first where outpatient treatment will be administed or referral issued. Expenses incurred for medical treatment rendered outside of the University Health Services for which no prior approval or referral is obtained are excluded from coverage. A referral issued by the UHS must accompany the claims when submitted. Only one referral is required for each Injury or Sickness per Policy Year.

Even if you are not working with one of our clinicians, and you need care from a specialist, we can help you identify a clinician.  

If you need a new referral, have already seen the outside provider or have any other questions call our business office for more information. 

General Information about Referrals

A UHS referral for outside care is not necessary only under any of the following conditions: 

  1. Medical Emergency. The student must return to UHS for necessary follow-up care.
  2. When the University Health Service is closed.
  3. When service is rendered at another facility during break or vacation periods.
  4. Medical care received when the student is more than 50 miles from campus.
  5. Medical care obtained when a student is no longer able to use the UHS due to a change in student status.
  6. Maternity, obstetrical and gynecological care.
  7. Mental Illness treatment and Substance Use Disorder treatment.

Dependents are not eligible to use the UHS and therefore are exempt from the above limitations and requirements. 


Disclaimer:

  • Referrals made by Tufts University Health and Wellness should not be considered to be recommendations.
  • Tufts University does not license, endorse, or recommend any particular provider, nor does it conduct any due diligence about the quality of the care given by any provider. 
  • Tufts University is not responsible for the professional services rendered by those healthcare or counseling professionals and is not responsible for their availability.
  • Those healthcare or counseling professionals will not refer your healthcare matter back to Tufts University Health and Wellness and will not share any personal health information with Tufts University Health and Wellness unless you make a specific written request in accordance with applicable law.
  • Tufts University urges students (i) to check with their insurance company whether the provider is covered as an “in-network provider” prior to the first appointment; and (ii) to interview the provider at the first appointment to make sure such provider is a good fit.
Benefits While Traveling Abroad

The Student Health Insurance Plan provides worldwide coverage, whether studying abroad or traveling abroad. The plan provides the same benefits as if you were on campus. In addition, through participation in the student insurance plan, each student and his or her enrolled dependents are eligible for travel assistance services. The services are provided through UnitedHealthcare Global/Global Emergency Services to access services please call: 800-527-0218 (toll-free within United States) 410-453-6330 (collect outside the United States)  Services are also accessible via e-mail.

When traveling you should make sure you have your student insurance ID card. When traveling internationally, you may be asked to pay first for your services and then seek reimbursement.

Please visit the UnitedHealthcare website to download a claim form. Forms can be used for Medical or Pharmacy claims and should be submitted within 90 days of service.  If you have any questions, please refer to your insurance guide.

Please review the Travel Abroad section for more information on immunizations.

Contact the Tufts International Safety and Operations Office to see if you are eligible to receive a travel insurance free of charge to you. You can also email them at internationalsafety@tufts.edu

Please register your travel abroad using the Tufts Travel Registry.

Coverage while on Medical Leave

Students who have purchased the insurance plan offered through UnitedHealthCare Student Resources for Tufts University and have met eligibility first will be able to continue on the plan while on medical leave for up to one year from the start of their medical leave. Please note that while on medical leave, a student will not be able to receive on-campus services, including Health Services and Counseling and Mental Health Services. For questions, please contact the Business Office at 617-627-3350.

Coordination of Benefits

Coordination of Benefits (COB) are the rules to determine which health insurance is responsible for making the first payment when 2 or more health insurance plans are responsible for paying the same medical claim.

Per COB rules, the student health insurance will always be the primary payer.

This means that you present both insurance at the time of the visit and you explain the student insurance is your primary insurance. The provider will bill the student insurance first and anything that is not paid by the student insurance will be submitted to your secondary insurance for processing and payment. You will not know what is your payment responsibility until the claim has been processed by the secondary insurance.

 

Reimbursement Process

Guidelines for Submitting Claims to UnitedHealthcare StudentResources  

  • Click on the "Insurance Forms" link at the end of this page. 
  • Download and complete the "Claim Information Form".
  • Clip, do not staple the bills to the claim form. The bill needs to include the diagnosis code (s), procedure code (s), date of service, and billed amount.
  • Member must include receipt of payment for reimbursement.
  • A claim form is not required for prescription claim reimbursement.
  • Member needs to submit the receipt or computer printout within 90 days of the date of service with information which includes: medicine name, date of purchase, and price. If Insured doesn't provide this information within one year of the date of service, benefits for that service may be denied at UHCSR's discretion. This time limit does not apply if the Insured is legally incapacitated.
  • Also Include patient's name and Insured student's name, address, and SR ID# (7-digit number on your insurance ID card) and name of the University
  • Mail claim to: UnitedHealthcare StudentResources, P. O. Box 809025, Dallas, TX 75380-9025 (This is listed on your ID card)
  • Email: A scanned copy of the claim to SI.DRG@uhcsr.com

 

Coverage and Exclusions- For a comprehensive list please refer to the Policy.

Dental Treatment

Dental treatment is covered when services are performed by a Physician for Injury to Sound, Natural Teeth.

Breaking a tooth while eating is not covered. Routine dental care and treatment to the gums are not covered.

Benefits will also be paid the same as any other Injury or Sickness for:

  • Reduction of dislocation or fracture of the jaw or facial bone.
  • Excision of a benign or malignant tumor of the jaw.
  • Orthognatic surgery needed to correct a significant functional impairment that cannot be adequately corrected with orthodontic services.
  • Removal of fully or partially impacted teeth.
  • Facility charges for a serious medical condition (such as hemophilia or heart disease) that requires an Inpatient Hospital or day surgery facility admission in order for the dental care to be safely performed.
Exclusions and Limitations
  • Cosmetic procedures and cosmetic medications are not covered.
  • Dental treatment , except as decribed under Dental Treatment in the Policy.
  • Elective Surgery or Elective Treatment. 
  • Health spa or similar facilities. Strengthening programs.
  • Hearing aids. Other treatment for hearing defects and hearing loss except as detailed in the Policy.
  • Immunizations, except as specifically provided in the Policy. 
  • Injury or sickness for which benefits are paid or payable under Workers' Compensation  or Occupational Disease Law or Act, or similar legislation.
  • Injury sustained by reason of a motor vehicle accident to the extent that benefits are paid or payable by any other valid or collectible insurance in excess of $1000.
  • Injury sustained while participating, traveling or training for intercollegiate, or professional sport, contest or competition.
  • Learning disabilities.
  • Nasal and sinus surgery is excluded except for the treatment of injury or chronic sinusitis.
  • Preventive care services which are not specifically provided in the Preventive Care Services benefits or except as specifically provided in the Policy, including: Routine physical examinations and routine testing, preventive testing or treatment, screening exams or testing in the absence of Injury or Sickness.
  • Reproductive services for impotence and reversal of sterilization procedures, except as specifically provided in Benefits for Infertility.
  • Routine eye examinations. Eye refractions. Eyeglasses. Contact lenses. Prescription or fitting of eye glasses or contact lenses. Vision correction surgery. Treatment for visual defects and problems. This exclusion does not apply when due to a covered injury or disease is in process, to benefits specifically provided in Pediatric Vision Services, and to contact lenses to treat keratoconus.
  • Travel immunizations and travel medications are not covered.
  • Weight management services, treatment of sleep disorders, biofeedback, acupuncture, and smoking cessation medications are not covered.

Preventive Care Services- Oral Contraceptives

Benefits include all 18 FDA-approved contraceptive drugs and devices and office visits associated with contraceptive management. Please see https://www.hrsa.gov/womensguidelines for a list of contraceptives. Benefits for hormonal contraceptives will be covered for up to 12-month supply when dispensed or furnished at one time for an Insured Person by a provider or pharmacy at a location licensed or otherwise authorized to dispense drugs or supplies. Contraceptive coverage may be excluded for certain excempt religious groups.

Preventive Care Services- Required

Required preventive care services are updated on an ongoing basis as guidelines and recommendations change.  The complete list and current list of preventive care services covered under the health reform law can be found at: https://www.healthcare.gov/what-are-my-preventive-care-benefits

Pediatric Dental and Vision

Benefits are payable as specified in the Policy under Pediatric Dental Services Benefits and Pediatric Vision Care Services Benefits endorsements.

Allergy Treatment

Benefits for allergy testing and treatment are provided at the benefit levels specified in the Schedule of Benefits based on the type of covered service performed.

Benefits include: 

  • Allergy testing (suc as PRIST, RAST, and scratch tests).
  • Allergy injections
  • Allergy serum extracts.
Chiropractor Services

Covered same as any other Sickness for chiropractor services, including, but not limited to: 

  • Diagnostic lab tests (such as blood tests).
  • Diagnostic X-rays other than magnetic resonance imaging (MRI).
  • Computerized axial tomograpy (CT) scans
  • Other Medically Necessary imaging tests.
  • Outpatient medical services (such as spinal manipulation).
Fitness Benefit

Benefits are limited to reimbursement for three consecutive months for one family health club membership. Alternatively, benefits may be provided for reimbursement of up to 10 fitness classes tane by the Insured or by any combination of the Insured and the Insured's Dependent(s) per Policy Year.

Benefits are limited to fees paid to: 

  • Privately owned or privately sponsored health clubs or fitness facilities
  • YMCA's or YWCA's
  • Jewish community centers
  • Municipal fitness centers.

Benefits are not provided for fees or costs paid for:

  • Personal training
  • Country clubs
  • Social clubs
  • Sports teams or leagues
  • Spas
  • Instructional dance studios
  • Martial arts schools
Mental Health Benefits

If you have the Tufts student health insurance (UnitedHealthcare StudentResources, underwritten by Harvard Pilgrim Health Care), for academic year 2019-2020, the cost of care is $5/visit for an in-network/preferred provider provider. You can review a letter sent to providers on September 20, 2018.  For "out-of-network" providers, you would be responsible for a $10/visit copay plus 15% coinsurance.  

Mental Health Benefit Summary Aug 2019 to Aug 2020

Please note: You must obtain a referral prior to seeing an off-campus mental health provider in order for the insurance to cover your visits.

Temporomandibular Joint (TMJ) Disorder Services

Benefits for the diagnosis and treatment of temporomandibular joint (TMJ) disorder, limited to the following:

  • Diagnostic X-Rays
  • Surgical repair or intervention
  • Non-dental services to diagnose and treat TMJ disorder.
  • Splint therapy, including measuring, fabricating and adjusting the splint.
  • Physical therapy

Benefits do not include:

  • Services or supplies for TMJ disorder that are not caused by or result in a specific medical condition.
  • Appliances, other than mandibular orthopedica repositioning appliance (MORA).
  • Services, supplies, or procedures to change the height of teeth or restore occlusion (such as bridges, crowns, or braces.

 

Provider Network

Preferred Provider Network

The doctors and other health care providers who belong to the network covered by the UnitedHealthcare student health insurance plan are called “preferred providers.” They include general practitioners and internists, as well as specialists, hospitals and other health care facilities. Their network extends across the country, you'll find preferred providers locally as well as nationally. 

To receive the highest level of benefits from the Plan, you should obtain covered services from Preferred Providers whenever possible. The easiest way to locate Preferred Providers is through the plan's website at www.uhcsr.com/tufts. The web site will allow you to easily search for providers by specialty and location. The Preferred Provider Network for this plan is HPHC Insurance Company Network.  Preferred Providers can also be found using the following link:  UHC Options PPO- Harvard Pilgrim Joint VentureThe network search is also available from My Account UHCSR and from the UHCSR app. App StorePlay Store

You may also call the UHCSR Customer Service Department at 1-888-224-4752, toll free, for assistance in finding a Preferred Provider.

Definition: Preferred providers are those doctors and facilities that have agreed to provide a negotiated discount to members of UnitedHealthcare insurance plans. This may lower your out of pocket costs for services received.

Please note that any services received outside of the Medford Campus and less than 50 miles away from campus need a referral. Please contact studenthealthinsurance@tufts.edu and include the type of provider you are visiting, the date of the appointment and the reason for the visit.

SMFA Students ONLY

If you are an SMFA student and have student insurance, you can: 

  • Be seen by a clinician at Health Service in the Medford/Somerville campus at no charge

or

  • Visit Atrius Health in Kenmore Square with a $20 copay at the time of the visit. Labs, X-rays and other ancillary services will be covered at 85% (15% coinsurance).
Prescriptions/Medications
Prescription Drug List

Means a list that categorizes into tiers medications or products that have been approved by the U.S. Food and Drug Administration.  This list is subject to UHCSR's periodic review and modification (generally quarterly, but no more than 6 times per calendar year).  The Insured may determine to which tier a particular Prescription Drug Product has been assigned through the Internet at www.uhcsr.com/tufts ir call UHCSR Customer Service at 1-855-828-7716.

Designated Pharmacies

If the Insured is directed to a Designated Pharmacy and chooses not to obtain their Prescription Drug Product from a Designated Pharmacy, the Insured may out-out of the Designated Pharmacy program through the Internet at www.uhcsr.com/tufts or by calling Customer Service at 1-855-828-7716.  If the Insured opts-out of the program and fills their Prescription Drug Product at a non-Designated Pharmacy but does not inform UHCSR, the Insured will be responsible for the entire cost of the Prescription Drug Product.

Specialty Prescription Drug Products

UHCSR designates certain Network Pharmacies to be Preferred Specialty Network Pharmacies. UHCSR may periodically change the Preferred Specialty Network Pharmacy designation of a Network Pharmacy.  These changes may occur without prior notice to the Insured unless required by law.  The Insured may determine whether a Network Pharmacy is a Preferred Specialty Network Pharmacy through the Internet at www.uhcsr.com/tufts or by calling UHCSR Customer Service at 1-855-828-7716. 

Prescriptions: Plan for your trip

Do you have enough medication to last through your trip? It is best to get all the refills before you travel. 

Not eligible for refills yet? If you need to refill a prescription before you go on vacation, but it's not eligible for a refill yet, ask for an exception called a vacation override to get it filled before you leave town. You can request the vacation override at the pharmacy directly or submit a request for the override at pbm@uhcsr.com.  

Related Documents

Insurance Forms           

 2019-2020 Policy Certificate      2019-2020 Summary of Benefits   2019-2020 Summary of Benefits and Coverage

Prescription Rx Drug List     Rx Updates 1-Jul-2019