Tufts 24/7 Help Line
Tufts has trained first responders and professional support resources available to assist with a variety of emergencies and crisis situations. Call the Tufts 24/7 Help Line at 617-627-3400 to be routed to the right support right away. You will have the option to:
- Get an immediate response from appropriate first responders in police, fire, or medical emergencies
- Talk with the Counselor on Call for mental health emergencies
- Receive advice from a nurse about non-emergency illness and injury concerns
Students can also contact the CHMS Counselor on Call directly at 617-627-3360 and the Tufts Health Service at 617-627-3350.
Students experiencing a challenging personal situation (for example, a hospitalisation or an unexpected death of a close family member) or a major adverse life event should contact the Dean of Students Office during normal business hours (M-F, 9 a.m. to 5 p.m.) at 617-627-3158. Students, faculty, staff, and others who are worried about a student and need advice or support are asked to also contact the Dean of Students Office.
Physical Health Emergencies
If you are having a medical emergency and require immediate assistance, please call the University Police 617-627-6911 (x66911 from a campus phone).
If you require medical advice after hours that is non-urgent, please call 617-627-3350 and follow the prompts to our after hours line.
Mental Health Emergencies
9:00 AM - 5:00 PM, Monday - Friday
617-627-3360
Call the Counseling and Mental Health Services (CMHS) front office and tell them it is an emergency.
5:00 PM - 9:00 AM, Holidays, and Weekends
617-627-3360
Call CMHS and follow the prompts (press 1) to reach the Counselor on Call.
Threat Assessment Concerns
If you become aware of a situation that you believe may pose a threat to the safety of the community or one of its members, we encourage you to contact Tufts Threat Assessment & Management. In the event of an emergency, always contact University Police first.
Weather Emergency and Information Line
617-627-4636