Make an Appointment

End-of-Semester Care at CMHS

In order to provide rapid access to services during the busy end-of-year period, Tufts Counseling and Mental Health Service (CMHS) will be temporarily offering same-day, 45-minute appointments to all students initiating counseling on both the Medford/Somerville and SMFA campuses. These same-day meetings are designed to be one-time, goal-oriented counseling sessions that address a specific concern. Students may schedule an additional same-day appointment during this time if needed. This change will be in effect from April 16   until May 17, 2019, allowing a greater number of students access to our clinical team during a period of high demand.

To schedule:

  • Call CMHS (617-627-3360) between 9 a.m. – 3 p.m. on the day you wish to come in. (The earlier you call, the more likely it will be for you to arrange your preferred appointment time.)
  • Arrive 15 minutes prior to your appointment to complete forms that will assist the clinician helping you.
  • If possible, come with a specific goal in mind.

Please note that this temporary change in service does not affect students’ ability to reach the Counselor-on-Call in the event of an emergency after hours or on the weekend. Students may still call Public Safety at 617-627-3030 at these times to be connected to the Counselor-on-Call.

If you have any questions, please call CHMS at 617-627-3360 during office hours (9 a.m. - 5 p.m., Monday through Friday).

Make an Appointment with Our Office

Call 617-627-3360 or stop by to make an appointment any time between 9 a.m. to 5 p.m., Monday through Friday.

Read our bios if you want to request a counselor with a particular expertise, or of a specific racial, ethnic, or gender identity. Our front desk staff will match your request with your schedule.

If the counselor you see doesn’t feel like a good fit, you can either let your counselor know or just call our front desk and request a different counselor.

Before Your First Appointment
  • Forms: Please log on to the Tufts University Health and Wellness Patient Portal to read and fill out forms before you meet with your counselor. If you have any questions or concerns about the content of these documents, your counselor will be happy to discuss them with you when you meet. 
  1. Clients Rights and Responsibilities - A summary of your rights based on the Massachusetts law, The Patient's Bill of Rights. This form explains confidentiality and how to get the most out of your counseling experience. It is for you to read and keep. 
  2. Informed Consent Statement and Confidentiality Policy- A brief overview of what to expect form counseling and our confidentiality policy. By signing this form, you will consent to counseling at CMHS.
  3. ​Student Information Form-  This form asks for basic information such as your name and contact information, background and health history.  
  4. When you check in for your initial appointment, we’ll ask you to fill out a short checklist regarding recent experiences and feelings. This should take no more than 5 minutes.
  • If you have not filled out forms online, please 15 minutes early and check in at the front desk.
  • Appointments range from 45-50 minutes unless otherwise stated.

What to Expect

At your first appointment you and your counselor will review:

  • The concerns you came in to discuss in light of your personal history and life experiences
  • The goals of your counseling, options available to you, and a plan for achieving your goals
  • Your treatment options, which include brief individual counseling at CMHS, referral to a provider in the community, referral to a group, and/or other on or off-campus resources

Try Telehealth Resources: BetterHelp and iHope

In addition to the services available through CMHS, Tufts has partnered with two outside resources to provide students with access to telehealth care:

  1. BetterHelp is a service covered by Tufts' Student Health Insurance plan. It is provided by UnitedHealthcare StudentResources and offers its own panel of licensed therapists who are available to you via ongoing text communications, live chat, phone, video or groupinars.
  2. iHope is a service accepted by most major insurance plans, including Tufts' Student Health Insurance plan. An iHope therapist meets with you via videoconference and offers cognitive behavior therapy, a form of therapy that has been shown to help people with many conditions, including insomnia, anxiety, and depression.

Learn More and Start Using BetterHelp and/or iHope