Make an Appointment

Make an Appointment with Our Office

Call 617-627-3360 or stop by anytime between 9 a.m. and 5 p.m., Monday through Friday.

Read our bios if you want to request a counselor with a particular expertise, or of a specific racial, ethnic, or gender identity. Our front desk staff will match your request with your schedule.

If the counselor you see doesn’t feel like a good fit, you can either let your counselor know or just call our front desk and request a different counselor.

Before Your First Appointment
  • Forms: Please log on to the Tufts University Health and Wellness Patient Portal to read and fill out forms before you meet with your counselor. If you have any questions or concerns about the content of these documents, your counselor will be happy to discuss them with you when you meet. 
  1. Clients Rights and Responsibilities - A summary of your rights based on the Massachusetts law, The Patient's Bill of Rights. This form explains confidentiality and how to get the most out of your counseling experience. It is for you to read and keep. 
  2. Informed Consent Statement and Confidentiality Policy- A brief overview of what to expect form counseling and our confidentiality policy. By signing this form, you will consent to counseling at CMHS.
  3. ​Student Information Form-  This form asks for basic information such as your name and contact information, background and health history.  
  4. When you check in for your initial appointment, we’ll ask you to fill out a short checklist regarding recent experiences and feelings. This should take no more than 5 minutes.
  • If you have not filled out forms online, please 15 minutes early and check in at the front desk.
  • Appointments range from 45-50 minutes unless otherwise stated.

What to Expect

Counseling is an individually tailored process which is designed to assist you in dealing with your concern, coming to a greater understanding of yourself, and using effective means of coping which utilize personal and interpersonal resources. The counseling relationship usually involves sharing personal information with your counselor which may at times be sensitive, very private, or even distressing. Therefore it is not uncommon during the course of counseling to feel somewhat more anxious or upset for a time.  If you should feel this way, it is important to share this information with your counselor.  

At your first appointment you and your counselor will review:

  • The concerns you came in to discuss, and will consider these in light of your personal history and life experiences
  • The goals of your counseling and the options available to you, and will create a plan for achieving your goals
  • Your treatment options, which include brief individual counseling at CMHS, referral to a provider in the community, referral to a group, and/or other on or off-campus resources

Although we will make treatment recommendations, and we will try to be as clear as possible in explaining our recommendations, we want to emphasize, that unless it is an emergency, the decision about whether or not to proceed it yours. Please feel welcome to give us feedback  on your experience here. We want it to be as helpful and positive as possible.



Try Telehealth Resources: HealthiestYou and iHope

In addition to the services available through CMHS, Tufts has partnered with two outside resources to provide students with access to telehealth care:

  1. HealthiestYou is a service covered by Tufts' Student Health Insurance plan. It is provided by UnitedHealthcare StudentResources and offers its own panel of licensed therapists who are available to you via phone or video.
  2. iHope is a service accepted by most major insurance plans, including Tufts' Student Health Insurance plan. An iHope therapist meets with you via videoconference and offers cognitive behavior therapy, a form of therapy that has been shown to help people with many conditions, including insomnia, anxiety, and depression.

Learn More and Start Using HealthiestYou and/or iHope