Contact Student Services

Student Services specialists are your first point of contact for questions about billing, loans, refund requests, and financial aid. They can also assist if you need to make a payment, submit financial aid documents, or review your student account. If your question requires additional support, your call or email will be forwarded to the appropriate staff member. You can also access our online resources or contact us directly by phone or email.

Log Into SIS

You can track financial aid documents, view past and present financial aid awards, view your account balance and billing activity, confirm loan payments to your account, view past and current eBill statements, and request a refund by logging in to your SIS account.

FAQs

Answers to many common billing and financial aid questions about different types of aid, Work-Study, award letters, bills, and requesting refunds can be found on our website's FAQ page.

Speak to Your Financial Aid Counselor

If you are a newly admitted or current student you can meet with your financial aid counselor to have an in-depth conversation about your financial aid award or options for financing the payment of your bill. Meetings are for admitted and current Tufts students only. Prospective students should direct questions to the appropriate Admissions Office. 

All Arts and Sciences, Engineering, and SMFA graduate and post-bacc students, and Fletcher School students are assigned to Jessica DeLuca. All REAL program undergraduate students are assigned to Ilene Coddon. All other undergraduate student counselor assignments are based on the first letter of the student's last name:

• All AS&E and SMFA Graduate and Post-Bacc Students, and Fletcher School Students: Jessica DeLuca
• BA, BS, BFA, and Combined Degree Students A, B, D, F: Kyle Ashworth
• BA, BS, BFA, and Combined Degree Students C: Christi Lipman
• BA, BS, BFA, and Combined Degree Students E, G-J: Shaun Thomas
• BA, BS, BFA, and Combined Degree Students K, T-Z: Alicia Bermudez
• BA, BS, BFA, and Combined Degree Students L, and all REAL program: Ilene Coddon
• BA, BS, BFA, and Combined Degree Students M-N: Wenimo Poweigha
• BA, BS, BFA, and Combined Degree Students O-S: AJ Pape

Please use the links above to schedule a meeting. 

Student Loan Repayment & LRAP

For questions about repaying your student loans or about the Tufts Loan Repayment Assistance Program (LRAP) please contact our Loan Repayment Administrator, Matthew Reardon.
Email: lrap@tufts.edu
Phone: 617-650-1215
Fax: 617-627-3987

To set up a meeting you can book it yourself online, email lrap@tufts.edu, or call 617-627-2000.