TuftsTickets

TuftsTickets is the ticketing system managed by the Office for Campus Life. All student organizations must use the TuftsTickets system for selling and distributing tickets for student organization events. Departments and offices may also utilize TuftsTickets for ticketed events. 

To sell tickets on TuftsTickets, online or at the Information Booth, student organizations should fill out the Event Registration Form through JumboLife. Per policy student organization event requests should be submitted at least 3 weeks prior to the event, however we are able to place Tufts Tickets requests with at least 5 business days notice. Requests outside of the 5 days will be charged a late fee. Departments and offices may contact ocl@tufts.edu if they wish to utilize this service.

If you have issues or questions regarding Tufts Tickets not addressed below, please email ocl@tufts.edu with “Tufts Tickets” in your subject line.

Setting Up Your TuftsTickets Account

• Tufts Community Member: login with your Tufts UTLN and Password, set up your account using your tufts.edu email address
• Non-Tufts, General Public: create a login to purchase tickets available for the general public

Purchasing TuftsTickets

• Tickets purchased online are payable by credit card only. Credit card transactions are subject to a transaction fee that pays for the service, and is not revenue for the Office for Campus Life or the student organization/department selling tickets. These fees start at $1.50. Higher fees are assessed for higher-priced tickets.
• Tickets on TuftsTickets may be available to purchase at the Mayer Campus Center Information Booth, which accepts cash and JumboCash. Please note that not all tickets are available at the Information Booth. Please check event details or call the Information Booth at 617-627-3145 for more information.

Ticket Confirmation

• When you purchase a ticket (free or for cost), you will immediately receive a confirmation email to the email address associated with your purchase. If you do not receive a confirmation email, you did not purchase a ticket. Please try again and if issues persist, contact ocl@tufts.edu. It is your responsibility to save your confirmation email in case you encounter any issues.

Refunds/Exchanges

• All TuftsTickets are non-transferable and non-refundable at all times.

Event Ticket Sales

All TCU-recognized and OCL-registered student organizations MUST sell their tickets through the OCL TuftsTickets system by way of the Information Booth and/or TuftsTickets online.

To sell tickets through TuftsTickets at the Information Booth and/or online, student organizations must submit the Event Registration Form through JumboLife at least five business days in advance of the ticket sales start date for approval, scheduling, and pricing. Contracts submitted late will be subject to a late fee and are subject to approval.

• Do not advertise that tickets will be on sale until you have filled out your Event Registration Form. If you are submitting a late contract, contact ocl@tufts.edu after you submit your form.
• Tickets go on sale at 10:30 a.m. on Mondays (non-holidays). Other requested start dates will be reviewed.
• The Office for Campus Life is not responsible for discrepancies in ticket amounts if anyone changes the amount of tickets to be sold after the initial contract.
• OCL will verify sales and calculate the proceeds for the group, minus the sales fee. All proceeds will be transferred to the organization’s account by internal transfer.
• TuftsTickets accepts cash and JumboCash at the Information Booth and credit card online. Other methods of payment are not accepted.
• The Office for Campus Life reserves the right to reject requests for ticket sales, or can stop selling tickets for an event at any time.
• Departments/offices may sell tickets through the TuftsTicket system by contacting OCL and paying applicable fees, as assessed by the Office for Campus Life.

Any questions can be emailed to ocl@tufts.edu with “Tufts Ticket Contract” in the subject line.

Pricing

• Ticket sales are $25 per event/day for departments and offices. TCU-recognized student organizations will have their initial ticketing fee covered. For multi-day events or events with multiple ticketing options, a $25 multi-ticket fee will be charged to the respective student organization or university department.
• Late fees will be assessed by the Office for Campus Life and charged to the respective student organization or university department.
• Batch tickets (physically-printed tickets) incur a $50 charge which will be charged to the respective student organization or university department.
• Convenience Fees for online sales are $1.50 per cost transaction, higher for higher-ticket prices as assessed by the Office for Campus Life
  • Note that the convenience fee pays for credit card transactions, and is not revenue to either the Office for Campus Life or the organization selling tickets