TuftsTickets
TuftsTickets is the ticketing system managed by the Office for Campus Life. All student organizations must use the TuftsTickets system for selling and distributing tickets for student organization events. Departments and offices may also utilize TuftsTickets for ticketed events.
To sell tickets on TuftsTickets, online or at the Information Booth, student organizations should fill out the Event Registration Form through JumboLife. Per policy student organization event requests should be submitted at least 3 weeks prior to the event, however we are able to place TuftsTickets requests with at least 5 business days notice. Requests outside of the 5 days will be charged a late fee. Departments and offices may contact ocl@tufts.edu if they wish to utilize this service.
If you have issues or questions regarding TuftsTickets not addressed below, please email ocl@tufts.edu with “TuftsTickets” in your subject line.
Setting Up Your TuftsTickets Account
- All undergraduate and graduate students in the School of Arts and Sciences (including the SMFA at Tufts) and the School of Engineering have access to TuftsTickets via their SSO.
- To sign in, navigate to TuftsTickets.com, select the "Sign in" in the upper right corner, and sign in with "Tufts Single Sign On."
- To validate your account after logging in, go to “My account” in the upper right menu and follow the instructions to verify your email.
Purchasing TuftsTickets
- Tickets purchased online are payable by credit card only. Credit card transactions are subject to a transaction fee that pays for the service and is not revenue for the Office for Campus Life or the student organization/department selling tickets. These fees start at $1.50. Higher fees are assessed for higher-priced tickets.
- Tickets on TuftsTickets may be available to purchase at the Mayer Campus Center Information Booth, which accepts cash and JumboCash. Please note that not all tickets are available at the Information Booth. Please check event details or call the Information Booth at 617-627-3145 for more information.
Ticket Confirmation
- When you purchase a ticket (free or for cost), you will immediately receive a confirmation email to the email address associated with your purchase. If you do not receive a confirmation email, you did not purchase a ticket. Please try again and if issues persist, contact ocl@tufts.edu. It is your responsibility to save your confirmation email in case you encounter any issues.
Refunds/Exchanges
- All TuftsTickets are non-transferable and non-refundable at all times.
Event Ticket Sales
All TCU-recognized and OCL-registered student organizations MUST sell their tickets through the OCL TuftsTickets system by way of the Information Booth and/or TuftsTickets online.
To sell tickets through TuftsTickets at the Information Booth and/or online, student organizations must submit the Event Registration Form through JumboLife at least five business days in advance of the ticket sales start date for approval, scheduling, and pricing. Forms submitted late will be subject to a late fee and are subject to approval.
- Do not advertise that tickets will be on sale until you have filled out your Event Registration Form. If you are submitting a late form, contact ocl@tufts.edu after you submit.
- Tickets go on sale at 10:30 a.m. on Mondays (non-holidays). Other requested start dates will be reviewed.
- OCL will verify sales and calculate the proceeds for the group, minus the sales fee. All proceeds will be transferred to the organization’s account by internal transfer.
- TuftsTickets accepts cash and JumboCash at the Information Booth and credit card online. Other methods of payment are not accepted.
- The Office for Campus Life reserves the right to reject requests for ticket sales, or can stop selling tickets for an event at any time.
- Departments/offices may sell tickets through the TuftsTicket system by contacting OCL and paying applicable fees, as assessed by the Office for Campus Life.
Any questions can be emailed to ocl@tufts.edu with “TuftsTicket” in the subject line.
Pricing
- Ticket sales are $25 per event/day for departments and offices. TCU-recognized student organizations will have their initial ticketing fee covered. For multi-day events or events with multiple ticketing options, a $25 multi-ticket fee will be charged to the respective student organization or university department.
- Late fees will be assessed by the Office for Campus Life and charged to the respective student organization or university department.
- Batch tickets (physically-printed tickets) incur a $50 charge which will be charged to the respective student organization or university department.
- Convenience Fees for online sales are $1.50 per cost transaction, higher for higher-ticket prices as assessed by the Office for Campus Life
- Note that the convenience fee pays for credit card transactions, and is not revenue to either the Office for Campus Life or the organization selling tickets
Frequently Asked Questions
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- Are tickets on sale yet? Check date/time of ticket sales.
- Current undergraduate students:
- Senior events: Tickets are available to seniors only. If you are a senior and are experiencing issues, contact ocl@tufts.edu with your student ID number so they can update your usertype.
- Please note that not all events are open to all user types. If you believe you may be listed as an incorrect user type, please email ocl@tufts.edu with your student ID number so we can investigate if we need to make adjustments.
- Tufts Staff/Faculty/Graduate Students
- Some tickets are available to undergraduate students only because the funding for these events are subsidized by the undergraduate student activities fee.
- If tickets are open to staff/faculty/graduate students/general public, please email ocl@tufts.edu with any issues.
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Tickets for high demand events may sell out quickly. These tickets may resurface within 20 minutes of the sales time if people do not complete the checkout process and their transaction times out. If an event says it is still sold out after 30 minutes of sales time, they are most likely sold out. You can inquire at the Mayer Campus Center Information Booth or by calling 617-627-3145.
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- To locate and print your ticket, log in to TuftsTickets, go to “Orders” in the upper right menu, select the correct event ticket order, download all tickets, and view on smart phone or print.
- If the ticket is not there, refer to your confirmation email.
- If you do not have an order record or confirmation email, you did not purchase a ticket.
- If you purchased a ticket at the Information Booth, it should be connected to your account or in an email confirmation. Contact ocl@tufts.edu with your student ID number if you lost your physical ticket.
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In order to purchase Senior Class Event tickets, senior status must be designated by the Registrar’s Office. This could be the issue. Please email ocl@tufts.edu with your student ID number so we can look into your class standing.