Mental Health Emergencies

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Reaching out for help is an important step. The following information is designed to serve as a guide whether you have a serious concern for your own safety or for someone you care about. Do not worry alone.

Emergencies During Regular Office Hours - 9 a.m. to 5 p.m.

Contact the CMHS front desk and tell them it is an emergency: 617-627-3360.

After-Hours Emergencies: Counselor-On-Call - 5 p.m. to 9 a.m.

For mental health crises, the after-hours counselor on call can be reached by dialing CMHS at 617-627-3360 and following the prompts. For more information, please visit our Mental Health Emergencies page.

We offer 24-hour crisis intervention counseling for anyone at risk of dangerous or life-threatening mental health emergencies including the following:

  • Thoughts of suicide
  • Impulses to hurt yourself
  • Severe mental confusion or disorientation
  • Suicidal intentions, making suicidal statements, or suicide attempts
  • Incoherent or disjointed speech
  • A loss of contact with reality, including hearing or seeing things that are not there and/or ideas or beliefs that are not realistic
  • Extreme panic
  • Demonstrated inability to care for oneself
  • Have just been a victim of violence or assault

If someone you know says they are feeling suicidal

  • Do not leave the person alone
  • Take any reference to suicide seriously
  • Get help right away

Concerned About a Student?