Mental Health Emergencies
Thank you for accessing this page.
Reaching out for help is an important step. The following information is designed to serve as a guide whether you have a serious concern for your own safety or for someone you care about. Do not worry alone.
Emergencies During Regular Office Hours - 9 a.m. to 5 p.m.
Contact the CMHS front desk and tell them it is an emergency: 617-627-3360.
After-Hours Emergencies: Counselor-On-Call - 5 p.m. to 9 a.m.
For mental health crises, the after-hours counselor on call can be reached by dialing CMHS at 617-627-3360 and following the prompts. For more information, please visit our Mental Health Emergencies page.
We offer 24-hour crisis intervention counseling for anyone at risk of dangerous or life-threatening mental health emergencies including the following:
- Thoughts of suicide
- Impulses to hurt yourself
- Severe mental confusion or disorientation
- Suicidal intentions, making suicidal statements, or suicide attempts
- Incoherent or disjointed speech
- A loss of contact with reality, including hearing or seeing things that are not there and/or ideas or beliefs that are not realistic
- Extreme panic
- Demonstrated inability to care for oneself
- Have just been a victim of violence or assault
If someone you know says they are feeling suicidal
- Do not leave the person alone
- Take any reference to suicide seriously
- Get help right away
